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AI sales agent for Shopify

Your AI sales agent.
Right in iMessage.

Answer shopper questions, recover abandoned carts, and keep the conversation going after purchase.

See how it works
Three-step journey: a shopper leaves a cart, the Dotreply AI agent answers their delivery question in iMessage and shares a checkout link, and the customer completes checkout.
Example journey
AI-powered cart recovery

Answer the question behind the abandoned cart.

Let your AI agent help shoppers resolve questions and find their way back to checkout.

  • Respond to buying questions

    Answer common questions about shipping, sizing, refunds and more.

  • Keep the conversation relevant

    Understand what they're interested in and provide helpful, accurate answers.

  • Share a direct checkout link

    When they're ready, send a secure link to pick up where they left off.

Example conversation

iMessage conversation where the Dotreply agent checks in on an abandoned cart, answers a delivery address question, and shares a checkout link.
Post-purchase conversations

The sale is just the start.

Keep your AI agent available for helpful follow-ups and the next customer question.

  • Check in after purchase

    Follow up to make sure everything is going well.

  • Answer follow-up questions

    Help with care, usage, returns and other common questions.

  • Help with the next purchase

    Keep the conversation going and turn one-time buyers into repeat customers.

Example conversation

iMessage conversation where the Dotreply agent checks in after an order and answers a question about care instructions.
Analytics

See how your agent helps sales.

Track recovered revenue, cart recoveries, and conversation outcomes in one place.

Sample data Last 30 days
Dotreply dashboard overview showing $18,640 recovered revenue, 243 recovered carts, and agent activity for cart recovery and post-purchase flows. Sample data.
Get started

Your store. Your knowledge. Your sales agent.

Set up your AI agent in a few simple steps.

  1. Connect your Shopify store

    Securely connect your store to get started.

  2. Give your agent store context

    Share key information about your products, policies and brand.

  3. Launch and track conversations

    Turn on your agent and start helping shoppers.

Agent knowledge panel with store information, delivery and returns, and tone of voice sections, marked ready to review.

Put a helpful sales agent in every conversation.